Login

Legal Notice

The purpose of this Legal Notice is to establish and regulate the rules of use of the website https://www.skyviewhoteltenerife.com/. 

By accessing and browsing the website or using its services, you expressly and fully accept this Legal Notice, the Privacy Policy, the Cookies Policy, as well as the Terms and Conditions relating to the purposes of the processing of the data you provide us with. We recommend that you read them carefully.

 

OWNER

In compliance with Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSI-CE), the identifying details of the owner of this website are:

  • S.C. EXP. TURISTICAS VING TENERIFE (SKYVIEW HOTEL).
  • CIF: G-38616074.
  • Address: Avenida Fernández Perdigón, Number 8, 38400, Puerto de la Cruz, Santa Cruz de Tenerife, Spain. 
  • Telephone: +34 922.384.511.
  • E-mail: reserva@skyviewhoteltenerife.com. 

 

INTELLECTUAL PROPERTY

SKYVIEW HOTEL is the owner and has the corresponding licence to exploit the intellectual and industrial property rights of the website.

All content, text and images on this website are the property of SKYVIEW HOTEL, including all content, including but not limited to graphics, logos, trademarks, industrial designs, icons, audio or video clips, data compilations, news, information and any other sign, are subject to and protected by intellectual property rights in favour of SKYVIEW HOTEL. Their reproduction, distribution, transformation, in whole or in part, without the express authorisation of SKYVIEW HOTEL is prohibited.

The User is only entitled to a private use of the same, needing express authorisation from SKYVIEW HOTEL to modify, reproduce, exploit, distribute or any other right belonging to its owner.

Without prejudice to the above, the User is granted the rights to access, download, print, reproduce in any medium, as well as the use of the contents of the website to which he/she is allowed to have access, for merely informative purposes.

Under no circumstances shall it be understood that the User’s access and browsing implies a waiver, transmission, licence or total or partial transfer of these rights by SKYVIEW HOTEL, over any other right related to the website and the services offered therein.

Likewise, it is forbidden to modify, copy, reuse, exploit, reproduce, publicly communicate, make second or subsequent publications, upload files, send by e-mail, transmit, use, process or distribute in any way all or part of the contents included in the website for public or commercial purposes, without the express written authorisation of SKYVIEW HOTEL or, where appropriate, of the owner of the corresponding rights.

Consequently, the User acknowledges that the reproduction, distribution, commercialisation, transformation and, in general, any other form of exploitation, by any means, of all or part of the contents of this website constitutes an infringement of the intellectual and/or industrial property rights of the owner of this website or of the owner of the same.

 

USE OF THE WEBSITE

The User undertakes to use this website, its contents and services in accordance with current legislation and this Legal Notice.

Likewise, the User undertakes not to use this website or the services provided through it for purposes or effects that are illicit or contrary to the content of this Legal Notice, harmful to the interests or rights of third parties or that may in any way damage, render useless or deteriorate the website or its services or prevent normal enjoyment of this website by other Users.

Likewise, the User expressly undertakes not to destroy, alter, render useless or in any other way damage the data, programmes or electronic and other documents found on this website.

The User undertakes not to hinder the access of other Users to the service by means of the massive consumption of the computer resources through which the owner of the website provides the service, and not to carry out actions that damage, interrupt or generate errors in these systems.

The User must not make improper use of this website by intentionally introducing viruses, Trojans, worms, macros, applets, ActiveX controls, logic bombs or any other technologically harmful or damaging programme or material. You will not attempt to gain unauthorised access to the website, the server on which it is hosted or any server, computer or database related to the website. 

The User agrees not to attack this website through a denial of service attack or a distributed denial of service attack. Failure to comply with this clause could constitute a breach of the applicable regulations. SKYVIEW HOTEL shall report any breach of these regulations to the competent authorities and shall cooperate with them in order to discover the identity of the attacker. Likewise, in case of breach of this clause, the User shall immediately cease to be authorised to use this website. SKYVIEW HOTEL shall not be liable for any damage or loss resulting from a denial of service attack, virus or any other technologically harmful or damaging programme or material that may affect your computer, computer equipment, data or materials as a result of the use of this website or the downloading of contents from the same or to which the website redirects.

In general, the User may access the website freely and free of charge. However, there are accesses to certain reserved areas of the website for registered users, in this case the User must maintain strict confidentiality of the password. To this end:

  • The access profiles and passwords used must be confidential, personal and non-transferable. It is the responsibility of the owner of the password for the use made of it.
  • The password must not be stored in a readable form on disk, paper or any other type of medium where it can be accessed.
  • The security of personal data is directly linked to the use of passwords. These must be specially protected and any incident that compromises their confidentiality must be immediately communicated to SKYVIEW HOTEL.

The User shall change the password in the following circumstances:

Whenever he/she suspects that his/her security may have been breached.

  • Whenever it is known by another user or it is suspected that it could be.
  • The User shall be responsible for the unlawful use of the services by any illegitimate third party who uses a password for this purpose due to a non-diligent use or loss of the password by the User.

The User is responsible for the proper custody and confidentiality of any identifiers and/or passwords provided when registering in reserved areas of the website and undertakes not to cede their use to third parties, either temporarily or permanently, nor to allow access to them to third parties.

By virtue of the above, it is the User’s obligation to immediately notify SKYVIEW HOTEL of any event that allows the improper use of the identifiers and/or passwords, such as theft, loss or unauthorised access to them, in order to proceed to their immediate cancellation.

Until such events are communicated, SKYVIEW HOTEL shall be exempt from any liability that may arise from the misuse of identifiers or passwords by unauthorised third parties.

 

OPERATION OF THE WEBSITE

SKYVIEW HOTEL excludes all liability that may arise from interferences, omissions, interruptions, computer viruses, telephone breakdowns or disconnections in the operation of the electronic system, caused by reasons beyond the control of the owner of the website.

Likewise, SKYVIEW HOTEL also excludes any liability that may arise from delays or blockages in the operation of this electronic system caused by deficiencies or overloading of telephone lines or the Internet, as well as damage caused by third parties through unlawful interference beyond the control of SKYVIEW HOTEL.

SKYVIEW HOTEL is entitled to temporarily suspend, without prior notice, access to the website for maintenance, repairs, updates or improvements. As far as possible, we will try to inform the user of any interruption in the service, correcting it as soon as possible. However, we are exempt from any liability arising from the incorrect operation or interruptions of this website.

 

LINKS FROM OUR WEBSITE

In the event that this website contains links to other websites and materials of third parties, these links are provided for information purposes only, without SKYVIEW HOTEL having any control over the content of such websites or materials. We therefore accept no liability for any loss or damage arising from their use. 

 

WRITTEN COMMUNICATIONS

Applicable law requires that some of the information or communications that SKYVIEW HOTEL sends to you must be in writing. By using this website, you agree that most of these communications with SKYVIEW HOTEL will be electronic. We will contact you by e-mail and/or SMS or we will provide you with information through this website. For contractual purposes, the User consents to use this electronic means of communication and acknowledges that all contracts, notifications, information and other communications that we send you electronically comply with the legal requirements of being in writing. This condition shall not affect your statutory rights.

You may at any time exercise your rights of access, rectification, deletion, opposition, limitation and portability of your data by writing to SKYVIEW HOTEL, enclosing a photocopy of your identity document. You may withdraw your consent at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal, as well as file a complaint with the Supervisory Authority, being in the case of Spain, the Spanish Data Protection Agency (AEPD), when you have not obtained satisfaction in the exercise of your rights or consider that we have treated your data inadequately. To contact the AEPD you can do so via its website https://www.aepd.es/ or via the postal address Calle Jorge Juan, Número 6, 28001, Madrid, Spain.

 

USE OF COOKIES

SKYVIEW HOTEL may use cookies to facilitate navigation on its website. However, the User has the possibility to manage their configuration (Accept/Reject the installation of cookies) and thus control what information is collected, as well as to configure their browser to be notified of the reception or, where appropriate, rejection of the reception of cookies on their hard drive, having to consult the instructions and manuals of their browser to obtain more information in this regard.

In the event that the User has given his/her consent, he/she may disable or delete the cookies at any time, through “ADMINISTER CONSENT”.

You can access our Cookies Policy and obtain further information about the cookies we use.

 

PROTECTION OF PERSONAL DATA

In compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC, General Data Protection Regulation (GDPR), in Organic Law 3/2018, of 5 December, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD) and in Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSI-CE), Users who provide or are going to provide their personal data are previously informed in accordance with the provisions of the aforementioned regulations.

Personal information is collected through the different forms available on the website. By ticking the corresponding box, the User expressly, freely and unequivocally accepts that their personal data will be processed for the purposes for which they are requested. 

You can access our Privacy Policy and obtain further information on data protection.

 

LIABILITY REGIME

SKYVIEW HOTEL does not guarantee the legality, reliability, usefulness, truthfulness or accuracy of the services or information provided by third parties through the website.

The user is solely responsible for any infringements that may be incurred or damages that may be caused by the misuse of the website, being SKYVIEW HOTEL exonerated from any kind of liability that may arise from the actions of the user.

SKYVIEW HOTEL will use all reasonable efforts and means to provide updated and reliable information on the website, however, does not guarantee the absence of errors or possible inaccuracies and / or omissions in the content published by third parties accessible through this website.

The User is solely responsible for any claim or legal action, judicial or extrajudicial, brought by third parties against the owner of the website based on misuse of the website by the User. If applicable, the User shall assume all expenses, costs and indemnities requested from SKYVIEW HOTEL as a result of such claims or legal actions.

 

JURISDICTION AND APPLICABLE LAW

This Legal Notice shall be governed by and construed in accordance with Spanish law.

SKYVIEW HOTEL and the User, expressly waiving any other jurisdiction that may correspond to them, submit to the Courts and Tribunals of Santa Cruz de Tenerife, unless the applicable regulations prevent the parties from submitting to a specific jurisdiction.

 

UPDATES TO THE LEGAL NOTICE

This Legal Notice was established on 15 February 2023. We may modify it at any time. Please check the date of issue each time you connect to our website to ensure that no changes have been made that may affect you.

Note: This legal text has been drawn up by virtue of the service provision contract signed between S.C. EXP. TURISTICAS VING TENERIFE and AFONSO & GONZÁLEZ ASESORES, S.L., the latter reserving the ownership of the said legal text by virtue of the provisions of the Intellectual Property Law, the copying, reproduction, transcription, distribution and public communication, including the making available of all or part of the contents of this legal text, for commercial purposes, on any support and by any technical means, without the authorisation of AFONSO & GONZÁLEZ ASESORES, S.L., being expressly prohibited.